Mission Possible

We strive to provide our clients with an unparalleled private aviation experience, offering the highest level of safety, comfort, and convenience, while also delivering exceptional personalized service. Our goal is to create lasting relationships with our clients, built on a foundation of trust and reliability. We are committed to investing in the latest technologies and industry best practices to continuously improve our services and ensure that we remain at the forefront of the private aviation sector.

Vision Factual

We seek to be the leading private aviation provider, setting the standard for excellence in every aspect of our services. We aim to expand our global reach and build a network of long-lasting partnerships with leading groups in the aviation industry. And with a relentless focus on safety, quality, and innovation, we envision a future where private aviation is accessible, efficient, and above all, unforgettable.

values

Professionalism

We thrive on delivering unique travel and bespoke aviation services. You can rely on our exceptional team and vast expertise to create customized flights and unforgettable travel experiences tailored specifically to your preferences.

Flexibility

Your priorities are ours too. We go above and beyond to adapt to your needs and requirements while offering the best of the aviation industry, with outright transparency and a focus on itinerary flexibility.

flow

Sit back, unwind, and let us create an unforgettable travel experience for you. We ensure that every aspect of your trip is taken care of, leaving you free to relax and enjoy. From exclusive airport lounges to private transfers, and from gourmet dining to personalized services, we cater to your every need.

On board

We strive to make every journey an exceptional one, even for your young explorers. Our comprehensive set of services for little travelers is custom-tailored to children’s ages and interests, providing specialized features for an elevated experience at high altitudes.

Treat your furry friends to an adventure of a lifetime by bringing them on board with you. At Universal Jets, we adore pets and take pride in providing them with the love and care they deserve.

Our extensive experience in flying all types of animals sets us apart, from the usual canine and feline companions to the more exotic pets. No matter the size or breed, we match our charterers and their pets with the right operator to ensure a comfortable and secure travel experience – even when pets are unaccompanied.

When it comes to on-board catering, we work very closely with our operators to select the best-suited culinary experts who are sure to deliver an unmatched dining experience with regard to quality, reliability, and consistency.

We cater to your taste buds and tailor our selections while taking into account food allergies and intolerances. So, you can expect to savor the meal of your choosing, even while soaring among the clouds.

* Halal options available upon request

* Our all-inclusive charter price includes standard catering | Additional charges apply for “A La Carte” requests

Boasting years of experience in their respective fields, we handpick our crew of vetted top-tier professionals who are provided by the operators we closely work with. Not only do our operator’s pilots have extensive knowledge of aviation technology, weather patterns, and emergency procedures, but they’re also excellent communicators and decision-makers.

We consistently brief on passenger preferences, likes/dislikes, and never seize to provide outstanding customer service during trips. Flight attendants are friendly, approachable, and able to communicate effectively with charterers from all backgrounds. Moreover, they are highly trained in safety procedures and emergency protocols, alongside being capable of handling difficult passengers and challenging situations with tact and diplomacy.

In short, we do our own due diligence when it comes to staff members on board – conducting a full audit to ensure everyone meets all minimum eligibility criteria, such as license validity, years of experience, among others.